HMIS Newsletter: September 2026


Announcements 

 

DEW: The New Face of Clarity 

A huge thank you to everyone who attended! We were thrilled by the great turnout, and your insightful questions made for a wonderfully engaging discussion.

Workshop Recap: The New Face of Clarity

On September 23, Bitfocus hosted a Data Engagement Workshop to walk Santa Clara County HMIS users through the updated Clarity user interface, launching October 1, 2026. 

While all client history, data fields, and core workflows remain completely intact, the update brings several key enhancements:

  • Modernized Navigation: A collapsible left-hand sidebar replaces the old top navigation bar, featuring a unified search function.
  • Streamlined Workflows: Accordion-style data entry cuts down on clicks, and initial Current Living Situation (CLS) assessments now bridge automatically from program enrollments.
  • Mobile-First & Accessible: Fully Section 508 compliant and optimized for field staff using smartphones or tablets.
  • New Tools: Tag team members with @mentions in notes, track due annual assessments via home page alerts, and send targeted messages through MyConnectSV.

Important Reminders & Resources:

  • Sandbox Access: Test the updated UI before the launch by requesting sandbox access via the Help Desk (no real client data).
  • Office Hours: Drop into bi-weekly Zoom Q&A sessions every other Monday and Thursday from 10:00 AM – 11:30 AM.
  • Support: Access video walkthroughs at learn.bitfocus.com, review articles at help.bitfocus.com, or reach out to sccsupport@bitfocus.com

Get all the details including slides, minutes and recording by clicking here! 

Side note if you attended and did not get a chance to submit the SURVEY, there is still time! Click here to be redirected to the 2-minute survey! 


September 2026 Feature Focus  

 

Clarity Human Services logo small

Looker Upgraded to Verison 26.12

On September 13th, the Data Analysis Tool was upgraded to Looker version 26.12 during the early-morning maintenance window. No action was required from users as a result of this upgrade.

New features now available:

  • Higher row limits: Table visualizations can now display more than 5,000 rows, up to a new maximum of 50,000. Bitfocus is gradually increasing instance row limits while monitoring performance.
  • KPI Visualization: the Single Value Visualization has been renamed to the KPI Visualization and now supports spark charts and comparison formatting.
  • Google Maps Visualization enhancements: vector maps, dual-axis metric comparison, and contextual/custom overlays are now available.

 

Looking Ahead: October 2026 Release

Clarity's new user interface is live for all communities! We're still working on some pieces around reports and day-to-day case management, but we're looking forward to hearing how the transition into this modern structure works for you!


 

This Year's LSA: What to Know and How to Prepare

compliance-department of housing and urban development

 

HUD's Longitudinal Systems Analysis (LSA) is the annual, system-level report that replaced the AHAR's data component back in the 2018 reporting year. Where the APR/CAPER looks at individual projects and System Performance Measures (SPMs) track CoC-wide benchmarks, the LSA sits in between: a system-level look at households and individuals served, broken out by household type and population, that feeds HUD's national homelessness estimates.

Prep season for the LSA and its companion SPM report kicks off in October. Here's what's new for this year's submission and how your agency can get ahead of it.

What's new in the FY2026 LSA specifications:

  • A new data quality measure separates 4-digit SSNs out from "Missing/Invalid" SSNs.
  • Disability Status now separates "Client Doesn't Know/Prefers Not to Answer" from "Missing/Invalid."
  • The Sex field, which was incorporated in the 2026 Data Standards, will not be analyzed.
  • New project-level DQ measures count Emergency Shelter – Night-by-Night enrollments excluded from the LSA due to missing Bed Night Date service records.

 

How to prepare your agency's data:

We will be reaching out over the next several weeks to verify or correct program and client data — please look out for those emails and respond promptly. In the meantime, Agency Leads should review their own data ahead of the federal reporting deadline.

  • Run the [HUDX-225] HMIS Data Quality Report for 10/1/25–9/30/26 (Report Library → HUD Reports) and correct any element with an error rate over 5%.
  • Run the [GNRL-106] Program Roster for the same period (Program Based Reports) to confirm households are grouped correctly — some measures only count heads of household.
  • Run the [GNRL-220] Program Details Report to check dates of birth, housing move-in dates, living situation fields, and exit destinations — avoiding "Client doesn't know/Client prefers not to answer/Data not collected" wherever possible.
  • Review bed inventory and utilization rates (aim for 90–105%) and resolve any missing exits or abandoned enrollments for Night-by-Night shelters.

This review takes about 30 minutes for someone familiar with the program, and the same cleanup benefits both the LSA and the SPM.

Where communities commonly lose usability:

The most common causes of "unusable LSA" reports are: utilization outliers (zero, or unusually low/high), missing projects or enrollments, overlapping bed nights within the same project type, and invalid or missing SSNs. Addressing these now is the best way to ensure a strong reporting year for your community's homeless response system!

Want more detail? Visit HUD's LSA HUD Exchange Page.

 


Report Spotlight: [HSNG-200] Current Housing Availability


BITFOCUS_Robust-Reporting_ICON
This report summarizes available bed and unit inventory — by housing project type and program — as of the night before the report is run.

  • Where to run it: Report Library → Housing → [HSNG-200] Current Housing Availability. An Admin version, [HSNG-200-AD], is available under Administrator Reports for cross-agency views.
  • Who can run it: All users can run this report — access is limited only by each user's own permission scope, not by the report itself.
  • How to read it: Current Availability = Capacity − Total in Use. Capacity comes from active bed/unit inventories as of the night before the report runs; what counts as an active enrollment for Total in Use varies slightly by project type (for example, Emergency Shelter – Night-by-Night only counts enrollments with a logged bed-night service for that night).
  • Bonus: you can drill down on the Total in Use numbers to see basic demographics for the clients included in that count.

Want more information? Check out our Help Center Article. 


Upcoming Events

calendar-icon-navy

 

Technical Administrator (TA/Agency Lead Meeting) | October 1, 2026 2:00pm - 3:30 pm

These meetings discuss the Agency Administrator reports and data collection requirements in HMIS. Additionally, updates regarding changes and/or upcoming changes to HMIS are explored in an effort to ascertain impacts on programs and/or end users. Furthermore breakout sessions allow for exploration of the understanding of ongoing data updates, and/or challenges being experienced by end users. Register here

 

SCC HMIS Looker - HMIS Report Spotlight Office Hours | October 12, & 26, 2026 2:00pm - 3:00pm Register here

We know that lots of issues and questions can arise when using Clarity (HMIS) and Looker. Office Hours are a great opportunity to get your questions answered, see demos of anything you can't figure out or can't remember how to do, find out how to fix things that might have gotten messed up, and participate in discussions with other users around solutions to common challenges.

 

HMIS Clarity Office Hours | October 8 & 22 2026 10:00am - 11:30am Join here

We know that lots of issues and questions can arise when using Clarity (HMIS). Office Hours are a great opportunity to get your questions answered, see demos of anything you can't figure out or can't remember how to do, find out how to fix things that might have gotten messed up, and participate in discussions with other users around solutions to common challenges.


Bitfocus is Hiring

bitfocus Checkmark small

 

Join our Team!

  • Work with us at Bitfocus! Join a team committed to innovation, collaboration, and real-world impact in human services.  

Questions?

Your HMIS Administrators are happy to help.

Photos of Lesly and Bryanna

Phone: 408.596.5866 Ext. 2

Email: sccsupport@bitfocus.com