No matter where participants are in their housing journey, MyConnectSV can help.

Take a minute to watch this short video, which will walk you through MyConnectSV’s key care-empowering features.

As long as you already have access to HMIS in SCC, all you need to do is complete a quick training and confirm your completion with the Bitfocus Help Desk. Then, you’re ready to leverage MyConnectSV as you provide excellent care for service participants.

What is MyConnectSV?

MyConnectSV is a secure website where you can support service participants at every step of their housing journey. It’s meant to help forge a deeper connection between providers and participants and, through that connection, place more power in the hands of people experiencing homelessness.

Here are just a few of MyConnectSV’s most useful features:

• Document upload and signing, saving you and our unhoused neighbors valuable time and energy
• Secure location sharing, so you never have trouble finding participants for services
• Easy-to-use messaging, allowing you to connect with participants without using a personal phone
• And many more
  
  Check out this fact sheet for more info!

How should I talk with my participants about MyConnectSV?

As you invite participants to join MyConnectSV, we’ve put together a handful of talking points to guide your conversation. We hope you’ll find them useful as you share MyConnectSV with our community!

Messaging guide

[Spanish/Chinese/Vietnamese]