End-User Help Center

The End User Help Center is geared towards the end user. It provides detailed step-by-step instructions for common tasks end users conduct within the system. Please note: this wiki is dynamic – it is consistently updated in response to feature updates. The Bitfocus staff welcomes client input regarding the content of the wiki.

End-User Training Site

This training site is designed to mirror the live site with the exception that client level information is fictitious. Please note you should not enter any actual client level data into this instance.

Please click here for more information on accessing the training site.

SCC Entry/Exit Shelter Workflow Training

The goal of this training is to walk you through the workflow process of enrolling and exiting a client into the Entry/Exit Shelter.

Please note you will need to register to access the training. This is not a required training.

Clarity Human Services: Frequently Asked Questions

We’re excited to offer the Clarity Human Services: FAQ course! Our sole intent in offering this course is to get you answers quickly, efficiently, and in a way that is easy to learn. Here we answer questions that would typically result in a ticket through our Help Desk. We find that offering these resources ad hoc gives our users the ability to find answers quickly.

Bitfocus Training

Here you can find your Bitfocus community-specific training resources.