Your Voice Matters: Help Us Improve Santa Clara County’s HMIS
We are reaching out to request your assistance with the 2025 HMIS Satisfaction Survey.
Your feedback is essential to making the Homeless Management Information System (HMIS) more effective for everyone in Santa Clara County. By sharing your experience, you help us identify exactly where we can improve our tools and support.
We understand how busy your schedule is, and we truly value the time you take to help us build a better system.
[Link: Take the 2025 Satisfaction Survey]
*If you have already taken the survey, please ignore this message. Because the survey is anonymous, we cannot track individual completions. As a result, you may receive multiple reminders until we reach our goal of 300 responses.
Thank you for your partnership and for everything you do for our community!

The Longitudinal System Analysis, better known as the LSA, is finally done, and was submitted to HUD on January 16, 2026! We would like to extend our sincere thanks for your hard work on the data cleanup. We truly appreciate the time and effort you’ve dedicated to this process and for your prompt responses throughout.
As a recap, the LSA is an annual report produced by Continuum of Care’s (CoC) Homeless Management Information System (HMIS) and provides HUD and the CoC with critical information about how people experiencing homelessness use their system of care. The LSA is essentially a massive export of information and includes:
The LSA also provides information about patterns of system use prior to exit, destination types, and, for those who were served again later by continuum projects, lengths of time between exit and re-engagement or returns to homelessness.
Thank you again for helping us ensure this year’s LSA submission was successful!

The 2026 Point-in-Time (PIT) Count is scheduled for January 21, 2026. This annual initiative provides a vital snapshot of homelessness in our community; please note that for 2026, SCC will be conducting a Sheltered count only. We will share further details and next steps during the February TA/Agency Leads Meeting.
Alongside the PIT, we will conduct the Housing Inventory Count (HIC). This report provides HUD with a comprehensive look at available beds and the total number of clients served across these program types:
The HIC includes all programs, regardless of whether they use HMIS. To ensure our community’s data is complete:
What HMIS information should be reviewed?
Helpful Reports for Preparing for the HIC/PIT:
Thank you for your diligence and commitment to data quality, which ensures the success and accuracy of our annual PIT Count. If you have any questions, please let us know by emailing us at sccsupport@bitfocus.com.

In February, we’re releasing several updates to help your community get the most out of Clarity. Here are some of the key changes you should know about:
See it in action: Join our Feature Focus on February 5th at 10am PT.
Read the details: Check out the February 2026 Features article for a deep dive into these changes.
Try it yourself: These updates will be available in your Training Site starting January 27, 2026. If you need help exploring them, reach out to your Bitfocus Administration team: sccsupport@bitfocus.com.
Mission & Purpose
The PMWG is responsible for reviewing HMIS (Homeless Management Information System) data within the Santa Clara County Continuum of Care (CoC). Their three primary goals are:
Q1 2026 Meeting Schedule
All meetings are held on the 4th Thursday of the month from 1:00 PM – 2:00 PM.
|
Date |
Session Theme |
Key Performance Measures (SPM/Local) |
|
Feb 26 |
Prevention & Placement |
• SPM 5: First-time homelessness (Baseline review) • SPM 7: Successful housing placements |
|
Mar 26 |
Economic Stability |
• SPM 4: Employment & Income growth • Living Wage assessment |
Next Steps for Members
Please note that moving forward we will be doing data quality on clients who have Data Errors and/or who have Data Not Collected (DNC) as a response to the Disabling Condition question within their Program Enrollment. TA/Agency Leads will be emailed and in some cases the End User who did the Program Enrollment for the client. We ask that you review the client information and make necessary updates to the Program enrollment. The email will have all the information you need to make the corrections.
Data Errors: Disabling Condition was entered as YES, but corresponding fields were NO or vice versa.

Data Not Collected (DNC): There was no data collected for this client, but client is currently active and/or there was a disabling condition checked off.

| AGENCY NAME | Count of Clients |
| PATH | 10 |
| HomeFirst | 9 |
| South County Community Services | 8 |
| County: SCVHHS - Ambulatory | 8 |
| LifeMoves | 7 |
| Community Solutions | 4 |
| Momentum for Health | 3 |
| Telecare Corporation | 3 |
| Bill Wilson Center | 2 |
| Mission Possible | 2 |
| County: Reentry Resource Center | 2 |
| Carry the Vision (CTV) | 1 |
| San Jose State University Research Foundation (SJSU) | 1 |
| Roots Community Health Center | 1 |
| County: OSH | 1 |
| ConXion to Community | 1 |
| Catholic Charities | 1 |
| WeHOPE | 1 |
| Horizon Services, Inc - DBA Mission Street Sobering Center | 1 |
| Institute on Aging | 1 |

These meetings discuss the Agency Administrator reports and data collection requirements in HMIS. Additionally, updates regarding changes and/or upcoming changes to HMIS are explored in an effort to ascertain impacts on programs and/or end users. Furthermore breakout sessions allow for exploration of the understanding of ongoing data updates, and/or challenges being experienced by end users.
We know that lots of issues and questions can arise when using Clarity (HMIS) and Looker. Office Hours are a great opportunity to get your questions answered, see demos of anything you can't figure out or can't remember how to do, find out how to fix things that might have gotten messed up, and participate in discussions with other users around solutions to common challenges.
We know that lots of issues and questions can arise when using Clarity (HMIS). Office Hours are a great opportunity to get your questions answered, see demos of anything you can't figure out or can't remember how to do, find out how to fix things that might have gotten messed up, and participate in discussions with other users around solutions to common challenges.



A Homeless Management Information System (HMIS) is an online database that enables organizations to collect data on the services they provide to people experiencing homelessness and people who are at risk for homelessness.
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