New User Training

Santa Clara County offers the following Clarity Human Services (HMIS) trainings, which are required for ALL HMIS users:

  1. Online Clarity General Training (prerequisite for account creation)
  2. Pre-recorded SCC HMIS Client Consent Training (prerequisite for account creation and is required on an annual basis)
  3. In-Person SCC VI-SPDAT Training* Please note this training is required if you will be administering the VI-SPDAT assessment at your agency. 

*Users MUST first complete (1) Clarity General Training and (2)SCC HMIS Client Consent Training (this is required annually). The Virtual (Zoom Meeting) (3) SCC VI-SPDAT Training registration is available here.*If VI-SPDAT training is not completed prior to acquiring HMIS access, user will have view only access to the VI-SPDAT until training is completed. 

UPLIFT Training is available for all users who request UPLIFT transit passes for their clients. UPLIFT training is mandatory. Users must complete training before they will be authorized to request UPLIFT passes. Watch the training video and fill out a certification of completion by going to the UPLIFT Training page. If you do not fill-in the certification of completion you will not be granted access to UPLIFT. For questions about HMIS training, please contact


1.) Register for Clarity General Training

All Clarity Human Services users are required to complete Clarity General Training before they will be granted access to the system. Clarity General Training is offered via a learning management software as needed either for the first time or as a refresher. Sign up by clicking the relevant link.

Clarity General Training is a recorded training, required for all new Clarity end users. Users will receive login credentials after they have registered and completed the training including all quizzes.  For more information on signup/registration and completion please click HERE.


2.) Register for HMIS Client Consent Training

All SCC HMIS Users must take the HMIS Client Consent Training once per year as part their agencies’ signed Agreement and to comply with HUD HMIS regulations.  Please click the link to set up a Bitfocus Academy account, access the training, and complete the required quiz.


3.) Register for VI-SPDAT Training

CES/VI-SPDAT training is required for all staff who will be administering the VI-SPDAT and/or entering the VI-SPDAT into Clarity. The training is recommended for all staff working with homeless clientele. Please click the link to register for an upcoming VI-SPDAT Training.