Here4You Hotline Resources

Santa Clara County Shelter Hotline: Here4You

What is the SCC Here4You Hotline:

  • Options for families that may need temporary shelter while they'll get back on their feet.
  • Single and/or couples can be accommodated. Shelters are COVID-prepared and follow CDC protocol to keep clients and their children safe and healthy.
  • Offer a variety of settings and locations throughout the county.
  • Participating nonprofit organizations include PATH, LifeMoves, Amigos de Guadalupe, and San Jose Family Shelter.
  • Families will be offered case management to help protect connection to services needed by clients. 

Contact Information

  • Phone Number: (408) 385-2400 clients should request a "family referral" be made.
  • Bill Wilson Center Webpage with further details: Here4You Call Center 

 

Here4You Call Center Documents (SCC Community Hotline)

  • SCC Community Hotline Enrollment Form (PDF)
  • SCC Community Hotline Program Exit Form (PDF)
  • SCC Community Hotline Services Form (PDF)
  • SCC Hotline Workflow Triage Referral Form (PDF)

 

Training Documents

  • SCC Community Hotline Workflow Training 10.7.2021 (PDF)
  • SCC Community Hotline Workflow for Prevention and Shelter Providers Training 10.13.2021 (PDF)

 

Training Recordings

  • SCC Community Hotline Workflow Training 10.7.2021 (RECORDING)
  • SCC Community Hotline Workflow for Prevention and Shelter Providers Training 10.13.2021 (RECORDING)

 

Additional Resources when Using HMIS